Concept, Structure, Techniques, Appreciation and Limitation of Knowledge Management Systems
» Introduction to Knowledge Management Systems
It is an efficient handling and usage of information and resources within any type of organization.
Four Main Processes of Knowledge Management :-
- Gathering :- Gathering information by following activities :
- Data Entry :- Information from Entered Data.
- Document Scanning :- Thorough view of Document.
- Voice Input :- Information from all the recorded verbal communication.
- Information from Sources
- Searching for Information
- Organizing :- Well arrangement of Information by following processes :
- Cataloging :- making separate logs for every different type of information.
- Indexing :- Providing serial number to fetched information.
- Filtering :- Taking out important information.
- Linking :- Linking the information to understand the bigger picture.
- Refining :- Separate out the Vital information from Data Mines.
- Context :- Import Context related data only.
- Collaborating :- Establishing Alliance between Data.
- Compacting :- Gathering all pieces together.
- Projecting :- Using important information to set Goals.
- Mining :- Digging into Data to Get Important Information Out.
- Dissemination :- Spreading out the information.
- Flow :- Flow of information.
- Sharing :- Sharing information.
- Alert :- Announce.
» Types of Knowledge and Knowledge Management
Two Types of Knowledge :-
- Explicit :- Knowledge inside Books but not in Brain.
- Tacit :- Knowledge inside Brain, gathered due to experience and insights.
Four Types of Knowledge Management :-
- Internal Knowledge Management :- Knowledge for Staff to do better work.
- Knowledge Dissemination :- making Knowledge widely accessible.
- Knowledge Brokering :- Purchase Knowledge from third party.
- Building Knowledge holding Capacity :- Increase Knowledge capacity and Improve it's usage.